Guarantee and revision policy
DRAFT: requires owner approval
Live in 24 hours. GUARANTEED.
When the clock starts
Your 24 hours start once your payment is confirmed, your website brief is complete, any access we need is in place, and your launch choice is recorded.
What counts toward the 24 hours
Only our design and launch time counts. Time you spend reviewing your preview does not count, and neither do documented delays from outside providers such as domain registrars. When the clock is paused, your project page says why.
Revisions
Your package includes 3 revision rounds. One round is one set of changes you send together, with as many items and screenshots as you like. You can request revisions for 7 days after your first preview. Changes must stay within the pages and features you bought. New pages or new features need a separate quote and do not use a round.
Launch
Nothing goes live until you click Approve and Launch, unless you chose auto-launch in your brief. If your custom domain is not ready and you agreed to it, we launch on your included hosted address and connect your domain later.
If we miss the deadline
If we miss the 24 hours for reasons within our control, the SiteLaunch24 owner will contact you directly about next steps.